Last updated: 11 November 2026
Renovatio Foundation (“Renovatio”, “we”, “us”) is a not-for-profit organisation based in Nagpur, Maharashtra, India. This policy explains what personal information we collect through renovatioindia.com and our programmes, why we collect it, how we look after it, and the choices you have. We have tried to keep it plain and honest. If anything is unclear, please write to us.
1. Who is responsible for your information
Renovatio Foundation
Registered office: 103, Honey Lisa Apartment, Near Chappru Nagar Sq., Lakadganj, Nagpur 440008
Email for privacy questions: renovatio.india@gmail.com
2. What we collect and why
Enquiries (contact form or email)
We collect your name, email address, the type of enquiry, your message and, if you choose to give them, your phone number, organisation and how you heard about us. We use these only to respond to you and to direct your enquiry to the right person in our team.
Volunteer and college applications
We collect your name, contact details, location, availability, the roles you are interested in and any skills or experience you choose to share. We use this to consider you for suitable roles, arrange orientation and training, and coordinate activities. For roles involving children, we may ask for further information needed for safeguarding, and we will explain why at that point.
Donations and contributions
If you contribute, we collect the details needed to receive, record and acknowledge your contribution and to issue any receipt required by law, such as your name, contact details, address and PAN where a tax receipt is requested. We do not store card or bank login details on this website.
Newsletters and updates
If you ask to receive updates, we use your email address to send them. This is always a separate, optional choice. It is never a condition of making an enquiry, volunteering or contributing. Every email includes a way to unsubscribe, or you can write to us.
Partnerships
When we work with schools, colleges, companies and government bodies, we keep the contact details of the people we deal with to manage that relationship.
3. Information we do not ask for on this website
We do not ask for Aadhaar numbers, bank account details or sensitive information about children through our general website forms. Please do not send such information unless we have specifically asked for it through an appropriate process.
4. Children’s information, photographs and stories
Much of our work is with children in schools and children’s homes. We take particular care with their information:
- We collect only the information a programme genuinely needs, through the school, the institution or a parent or guardian, as appropriate.
- We do not publish children’s full names, identifying personal details or sensitive personal histories.
- We publish photographs, videos, stories or quotes from programme participants only with appropriate consent (from a parent, guardian or the responsible institution for children) and in line with our safeguarding practice.
- If you believe an image or story concerning you or a child in your care should be removed, write to us and we will review it promptly.
This website is not directed at children, and we do not knowingly collect personal information from children through it.
5. Cookies and analytics
Our website uses cookies that are needed for it to work and stay secure. We may also use analytics tools such as Google Analytics, which use cookies, to understand how the website is used. We use them only to understand how the website is used overall, for example which pages are visited, and we do not send enquiry, volunteer or donor details to analytics tools. You can block or delete cookies in your browser settings; the website should still work for normal reading.
6. Who we share information with
We do not sell or rent personal information. We share it only:
- with service providers who help us run the website, email and forms (for example our hosting provider and email service), solely to provide those services;
- with a payment provider, to process a contribution;
- with a partner institution, where needed to arrange a volunteer placement or programme you have agreed to take part in;
- where required by law or by a government authority acting lawfully, for example for tax or audit purposes.
7. How long we keep information
We keep personal information only as long as it is needed for the purpose we collected it for, or as required by law (for example, donation and receipt records under Indian tax and accounting law). After that, it is deleted or anonymised. Newsletter details are kept until you unsubscribe.
8. How we protect information
We limit access to personal information to the people in our team who need it, and we use reasonable technical and organisational safeguards. No website or email system is completely secure, so please avoid sending highly sensitive information by email.
9. Your choices and rights
You can ask us to:
- tell you what personal information we hold about you;
- correct or update it;
- delete it, unless we must keep it by law (for example donation records);
- stop sending you updates, at any time;
- withdraw consent you gave earlier, for example for the use of a photograph.
We will respond in line with applicable Indian law, including the Digital Personal Data Protection Act, 2023 once in force. To make a request, or to raise a concern, write to renovatio.india@gmail.com.
10. Changes to this policy
We may update this policy when our work or the law changes. The date at the top shows when it was last revised.
11. Contact
Renovatio Foundation
Registered office: 103, Honey Lisa Apartment, Near Chappru Nagar Sq., Lakadganj, Nagpur 440008
Email: renovatio.india@gmail.com